Privacy Policy

Privacy Policy for Protagonist.net

We maintain an unwavering dedication to protecting and preserving all personal data provided by our website visitors and service users, implementing robust and comprehensive security measures throughout our services and operations.

This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data. In this role, we are responsible for ensuring the proper handling, processing, and protection of all personal data submitted through our website.

We may process usage data (“usage data”), which comprehensively includes browser type, operating system, page views, navigation paths, timing and frequency of visits, interaction patterns, and device identifiers. This information is collected through server logs, cookies, and analytics tools and may include time spent on specific story analyses, preferred content categories, and interaction with storytelling features. The source of this data is our analytics software and server monitoring systems. We process this information for several important purposes, including improving user experience, optimizing content delivery, analyzing trending topics, and enhancing site performance, which enables us to personalize content recommendations, improve navigation paths, and optimize server resources. The legal basis for this processing is our legitimate interests in monitoring and improving our website services.

We may process account data (“account data”), which comprehensively includes email address, username, password hash, account preferences, notification settings, and account creation date. This information is collected through registration forms, account settings, and user preferences and may include newsletter subscriptions, favorite story categories, and community participation settings. The source of this data is direct user input during account creation and management. We process this information for several important purposes, including account authentication, service provision, communication management, and security monitoring, which enables us to maintain secure user accounts, deliver personalized services, and protect against unauthorized access. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

We may process profile data (“profile data”), which comprehensively includes display name, biography, profile picture, interests, reading preferences, and content contributions. This information is collected through profile creation forms, user submissions, and interaction history and may include favorite genres, authored reviews, and community discussions. The source of this data is user-provided information and platform interactions. We process this information for several important purposes, including community building, content personalization, user interaction facilitation, and storytelling experience enhancement, which enables us to foster meaningful discussions, recommend relevant content, and build an engaged storytelling community. The legal basis for this processing is our legitimate interests in maintaining an active and engaged user community.

You have the right to access your personal data, which means you can request and receive a comprehensive copy of all personal information we hold about you. This includes the ability to verify data accuracy, review processing purposes, and confirm data categories in our possession. To exercise this right, you can submit a formal request through our dedicated privacy portal or contact our data protection team at [email protected]. We will respond within 30 days and may require government-issued identification, account verification details, and proof of address to verify your identity.

You have the right to rectification, which means you can request corrections or updates to any inaccurate or incomplete personal data we maintain about you. This includes the ability to modify profile information, update contact details, and correct any processing errors. To exercise this right, you can use our account settings interface or submit a formal correction request through our support system. We will respond within 15 days and may require account credentials, specific data corrections requested, and supporting documentation to verify your identity.

[Continued response in next part due to length…]Data Processing and Security Measures

The following details how Protagonist.net handles and protects your personal information:

Data Processing

We process Service Data which includes account credentials, profile information, and user preferences. This processing involves secure storage, authentication verification, and profile management, enabling us to provide personalized access to our storytelling platform. For example, in the context of gaming, this includes character progression tracking and narrative choice history. The legal basis for this processing is legitimate interest and contractual necessity, specifically to maintain user accounts and deliver our services.

We process Technical Data which includes device information, IP addresses, browser details, and usage patterns. This processing involves automated collection, analysis, and storage, enabling us to optimize site performance and user experience. For example, in the context of gaming, this includes tracking game performance metrics and platform compatibility. The legal basis for this processing is legitimate interest, specifically to maintain and improve our technical infrastructure.

We process Communication Data which includes messages, comments, forum posts, and support tickets. This processing involves message routing, storage, and moderation, enabling us to facilitate community interaction and provide support. For example, in the context of gaming, this includes character discussion threads and narrative feedback. The legal basis for this processing is legitimate interest and consent, specifically to maintain our community features.

We process Transaction Data which includes purchase history, subscription status, and payment information. This processing involves secure payment processing, subscription management, and transaction recording, enabling us to manage our commercial relationships. For example, in the context of gaming, this includes premium content access and subscription benefits. The legal basis for this processing is contractual necessity and legal obligation.

We process Preference Data which includes content preferences, notification settings, and personalization choices. This processing involves preference storage, analysis, and application, enabling us to customize user experiences. For example, in the context of gaming, this includes story genre preferences and character archetype interests. The legal basis for this processing is consent and legitimate interest.

Security Measures

Our comprehensive encryption protocols ensure end-to-end protection of your data, incorporating industry-standard algorithms and regular security updates to maintain data integrity. This includes regular security assessments and penetration testing by qualified professionals.

We implement multi-layered security infrastructure, including advanced firewalls and intrusion detection systems that continuously monitor for and prevent unauthorized access attempts. This infrastructure undergoes regular updates and enhancements.

Access to personal data is strictly controlled through role-based permissions, multi-factor authentication, and detailed access logs. We maintain comprehensive audit trails of all data access and modifications.

Our continuous monitoring systems provide real-time threat detection and automated response protocols, ensuring immediate action against potential security threats.

We maintain comprehensive backup procedures with encrypted offsite storage and regular recovery testing, ensuring data availability and integrity.

All staff undergo regular security awareness training and must comply with detailed data protection protocols, including specific training for handling sensitive data.

International Data Transfers

We may transfer your personal data to countries outside your jurisdiction. These transfers are protected by appropriate safeguards, including Standard Contractual Clauses, Privacy Shield certification, and Binding Corporate Rules. Each international transfer is conducted under strict protocols that ensure:
– Adequate data protection standards
– Compliant processing procedures
– Enforceable data subject rights
– Effective legal remedies

International transfers are protected by GDPR standards, ISO 27001 certification, and APEC Privacy Framework, ensuring compliance with regional and international regulations. We implement additional measures including:
– Regular compliance audits
– Data protection impact assessments
– Documented transfer mechanisms
– Continuous monitoring procedures

Regarding international transfers, you maintain specific rights including:
– Right to information about transfers
– Right to object to transfers
– Right to withdraw consent
– Right to data protection guarantees

Data Retention

We maintain specific retention periods for different data categories:

Account Information: 24 months after account closure to comply with audit requirements and enable account restoration
Usage Data: 12 months to analyze platform performance and user behavior patterns
Transaction Records: 7 years to comply with financial regulations and tax requirements
Communication History: 36 months to maintain community continuity and resolve disputes
Technical Logs: 6 months for security monitoring and system optimization

These retention periods are determined by:
– Legal requirements
– Business purposes
– Technical necessities
– User preferences

Special circumstances affecting retention:
– Legal obligations
– Dispute resolution
– Security investigationsCookie Policy for Protagonist.net

Essential cookies serve fundamental functions for the basic operation of our storytelling platform. They process authentication tokens, session identifiers, and security parameters to enable core website functionality. For example, in our gaming and storytelling context, these cookies maintain your logged-in status while navigating through character analysis sections and story collections.

Functional cookies enhance your browsing experience by remembering your storytelling preferences and customization choices. They enable personalized content recommendations, save your favorite character analyses, and maintain your preferred reading settings. These cookies process user interface selections and content preferences to deliver a tailored experience aligned with your interests in gaming and narrative exploration.

Analytics cookies help us understand how visitors engage with our storytelling content. They collect information about which character studies receive the most attention, how users navigate between different narrative analyses, and which gaming storylines generate the most engagement. This helps us improve our content curation and user experience.

Performance cookies assess and optimize our platform’s technical operations. They monitor loading times for story galleries, track system performance during interactive storytelling sessions, and ensure smooth content delivery across all devices. These cookies are crucial for maintaining a seamless user experience while exploring our extensive narrative collections.

Cookie Management

You maintain full control over your cookie preferences through your browser settings and our privacy preference center. You can modify these settings at any time to align with your privacy comfort level.

Compliance Measures

For EU residents, we maintain strict GDPR compliance through explicit consent mechanisms, data minimization practices, and transparent processing procedures. We collect only necessary information to enhance your storytelling experience.

California residents enjoy additional privacy rights under CCPA, including the right to access their collected information, delete personal data, and opt-out of data sales. We ensure non-discriminatory treatment regardless of privacy choices.

For users under 13, we implement strict COPPA compliance measures, including age verification, parental consent requirements, and limited data collection practices. We prioritize the protection of young storytelling enthusiasts.

Updates and Policy Management

We regularly review and update our privacy practices to maintain compliance and protect user interests. All changes are documented and communicated clearly, with consent renewal requests when required.

Contact Information

For privacy-related inquiries:
Primary Contact: [email protected]
Response Time: Within 48 hours
Verification Required: For data-related requests
Available Support: Privacy concerns, data requests, rights exercise

This policy was created specifically for protagonist.net and covers all associated services within the gaming industry.